Gamdom Cookie Policy

At Gamdom, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them when you access gamdom.com, and the choices available to you regarding their use. By continuing to browse our platform — whether through the desktop site or the Gamdom casino mobile app — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. We use cookies and similar technologies such as pixel tags, web beacons, and local storage to recognise your browser, store your preferences, and improve your overall experience. These technologies help us deliver a seamless experience whether you access us via browser or through the Gamdom casino mobile interface.

Who We Are

At Gamdom, we operate as Moon Revolution Limitada, a limited liability company incorporated under the laws of Costa Rica, registration number 3-102-903008, with registered address at n. 400, La Ceiba Street, San Rafael district, County of Escazu, San José, Costa Rica. We hold licence ALSI-152406043-FI, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. We are the data controller responsible for cookies placed on our site.

Types of Cookies We Use

Our Gamdom Casino platform uses several categories of cookies to ensure that our services function properly and that we can continuously improve your experience. Below is a breakdown of the cookie types we deploy:

Strictly Necessary Cookies

These cookies are essential to the operation of our website. Without them, core features such as secure Gamdom login, account authentication, session management, and navigation would not function. We do not require your consent to place these cookies as they are technically necessary for us to provide the service you have requested.

  • Session authentication and account security tokens
  • Load balancing and server routing
  • Fraud detection and security verification
  • Remembering items in your gaming session

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. This helps us identify which Gamdom casino games are most popular, where users experience difficulties, and how we can optimise page load times. The data collected is aggregated and anonymous — it does not identify you personally.

  • Tracking page visits and session durations
  • Monitoring engagement with Gamdom slots and live dealer sections
  • Measuring the effectiveness of our promotions
  • Identifying errors and technical issues on our site

Functional Cookies

Here at Gamdom Casino, we use functional cookies to remember choices you make and provide enhanced, personalised features. These cookies allow us to store your language preference, display settings, and region so that your experience is consistent every time you return.

  • Storing your preferred language from our 19 supported localisations
  • Remembering your display and notification settings
  • Keeping you logged in across sessions where permitted
  • Saving your preferred currency — fiat or crypto

Marketing and Targeting Cookies

We may place marketing cookies to deliver relevant promotional content, including information about our Gamdom bonus offers, Gamdom promo codes, and special campaigns. These cookies track your browsing behaviour across our site and, where applicable, across third-party platforms to ensure you see advertising that is relevant to your interests.

  • Tracking responses to our promotional banners and offers
  • Enabling retargeting campaigns via advertising networks
  • Measuring conversions from our Gamdom affiliate code and referral programmes
  • Associating your session with a valid Gamdom referral code or Gamdom bonus code at registration

Third-Party Cookies

Our Gamdom platform integrates with a range of third-party service providers, including game studios (60+ providers such as Pragmatic Play, NetEnt, and Hacksaw Gaming), analytics platforms, and customer support tools. These third parties may set their own cookies on your device subject to their own privacy policies. We do not control these third-party cookies and recommend reviewing each provider's policy directly.

Cookies and Our Affiliate Programme

When you arrive at our site via a partner link containing a Gamdom affiliate code or one of our published Gamdom codes, we use cookies to attribute your registration to the correct affiliate. This allows us to honour referral agreements accurately and ensures that any welcome offers associated with a valid Gamdom code are applied to your account correctly. These tracking cookies typically remain active for up to 30 days from your first visit.

How Long Do Cookies Last?

Cookies we place are either session-based or persistent. Session cookies expire automatically when you close your browser. Persistent cookies remain on your device for a set period — typically between 30 days and 24 months — unless you delete them manually or we update our systems. The exact duration depends on the cookie's purpose, as described in the sections above.

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. At Gamdom Casino, we provide the following options for managing your cookie preferences:

Cookie Consent Banner

When you first visit our site, we display a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may revisit these settings at any time via the cookie preferences link in our site footer.

Browser Settings

Most web browsers allow you to manage, block, or delete cookies through their settings menu. Please note that disabling certain cookies may affect the functionality of our platform, including your ability to log in or access personalised features. We encourage you to consult your browser's help documentation for guidance on managing cookies.

Opting Out of Analytics

If you wish to opt out of analytics tracking, you may use tools such as the Google Analytics Opt-Out Browser Add-on or similar solutions provided by our analytics partners. Our Gamdom team can also assist you with opt-out requests — please contact us at support@gamdom.com.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. At present, there is no universal technical standard for responding to DNT signals. We will continue to monitor developments in this area and update our practices accordingly.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in our technology, legal obligations, or business practices. When we make material changes, we will notify you via a notice on our site or by email. We encourage you to check this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights regarding cookie-based data, please reach out to our support team. You can contact us via live chat available 24/7 on our platform, or by emailing us at support@gamdom.com. Our team typically responds within approximately 10 minutes via live chat. We are always here to help you understand your rights and our practices under this policy.