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Gamdom Terms and Conditions

Welcome to Gamdom. By accessing our platform at gamdom.com and using any of our services — including casino games, sports betting, esports wagering, and all associated features — you agree to be bound by the terms and conditions set out in this document. Please read this agreement carefully before proceeding. If you do not accept these terms, you must not use our services.

1. About Us

At Gamdom, we operate under Moon Revolution Limitada, a limited liability company incorporated under the laws of Costa Rica, registration number 3-102-903008, located at n. 400, La Ceiba Street, San Rafael district, County of Escazu, San José, Costa Rica. We hold licence number ALSI-152406043-FI, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. Our platform was originally established in 2016 as a Counter-Strike casino community, restructured in 2018, and expanded into full cryptocurrency support in 2020. Today, we serve an international audience with over 8,113 games, Gamdom Originals, sports betting, and a comprehensive rewards programme.

2. Eligibility and Account Registration

To use our services, you must meet the following conditions. By registering a Gamdom account, you confirm that:

  • You are at least 18 years of age, or the legal gambling age in your jurisdiction — whichever is higher.
  • You are not a resident of any restricted country. We do not accept players from Aruba, Austria, Australia, Belgium, France, Germany, the Netherlands, Spain, Sweden, the United Kingdom, the United States, or any other jurisdiction listed in our restricted countries policy.
  • You are acting on your own behalf and not for any third party.
  • All information you provide during Gamdom login and registration is accurate, complete, and current.
  • You understand that gambling may be regulated or prohibited in your jurisdiction and that you are solely responsible for ensuring compliance with local laws.

We reserve the right to request identity verification at any time. Our KYC (Know Your Customer) procedures must be completed before withdrawals are processed. We may suspend or terminate any account where documentation is not provided within a reasonable timeframe.

3. Gamdom Bonus Code and Promotional Terms

We offer a range of promotions and bonuses. Our welcome offer provides instant rakeback boosted to 15% for your first seven days. This offer is not applied automatically — it must be claimed through Special Rewards within 6 hours of registration. When using a Gamdom promo code or Gamdom bonus code, the following conditions apply:

  • Each deposit must be wagered at least once before any withdrawal may be requested, including on sports bets.
  • Bonuses and promotions are subject to availability, tier status, and individual eligibility.
  • We may modify, suspend, or withdraw any promotion at our discretion, with or without notice.
  • Gamdom promo codes and Gamdom referral codes are non-transferable and may only be used by the registered account holder.
  • Gamdom affiliate codes and Gamdom affiliate code schemes are governed by our separate Affiliate Programme Agreement.
  • Free spins, where offered, will be announced via email or our social channels and are subject to individual terms.
  • Free Rains and Rainbot drops available in chat rooms must be claimed via captcha and are non-withdrawable until wagering conditions are met.

Our Rewards 2.0 programme delivers rakeback and cashback instantly, weekly, and monthly, with Royalty Ranks — Gold, Emerald, Sapphire, Ruby, Diamond, and Opal — each with three tiers. Higher ranks unlock improved rates and a 25% rewards boost. The King of the Hill leaderboard distributes prize pools of up to $500,000 bi-weekly. Our VIP Club is strictly invite-only and offers personalised management and tailored bonuses.

4. Deposits, Withdrawals, and Payment Methods

We support a broad range of fiat and cryptocurrency payment methods. Accepted fiat currencies include USD, EUR, JPY, RUB, CAD, KRW, TRY, IDR, NOK, NGN, NZD, PLN, and CZK. For crypto, we accept BTC, ETH, USDT, USDC, USD1, BNB, LTC, TRX, XRP, DOGE, and SOL. The following rules govern all financial transactions on our platform:

  • All deposit and withdrawal methods must be registered in your own name. We do not permit third-party transactions under any circumstances.
  • Minimum deposit thresholds are set per coin and fluctuate with market prices. Bank and gift card minimums are determined by the respective provider.
  • Cryptocurrency withdrawals are typically processed within 5 minutes to 1 hour, subject to network confirmations. Fiat withdrawals vary by provider.
  • We impose no fixed monthly withdrawal maximum. However, large withdrawals may be processed in structured instalments for operational, security, or compliance reasons. We will inform you of the schedule in advance.
  • We charge no internal transaction fees. Third-party provider or miner fees may apply and will be displayed prior to confirmation.
  • Deposits must have cleared, KYC must be complete, and no active investigation must be open before a withdrawal is approved.

5. Gamdom Casino Games and Platform Use

Our Gamdom casino games library includes over 8,113 titles spanning slots, table games, live dealer, live game shows, sports betting, esports, horse and greyhound racing, and our exclusive Gamdom Originals — including Crash, Mines, Plinko, Limbo, HiLo, Dice, and more. Games are provided by 60+ suppliers, including Pragmatic Play, NetEnt, Hacksaw Gaming, and others. Live casino content is powered by Pragmatic Play Live.

When using the Gamdom casino mobile app or desktop platform, you agree to the following:

  • You will not attempt to manipulate, exploit, or interfere with any game outcome or platform functionality.
  • You will not use automated tools, bots, or scripts in connection with our services.
  • You accept that all game results are determined by certified random number generators and that our published return-to-player figures are accurate representations.
  • We reserve the right to void any wager or transaction that we reasonably believe resulted from fraudulent activity, technical error, or exploitation of a system vulnerability.

6. Responsible Gaming

We are committed to promoting safe and responsible gambling across all Gamdom casino games and sportsbook promotions. We provide tools including deposit limits, session reminders, self-exclusion, and our Vault feature — an optional non-interest-bearing balance store available in both fiat and crypto. If you believe gambling is negatively affecting your life, we encourage you to use our self-exclusion tools or contact our support team directly. We cooperate with recognised responsible gambling organisations and may restrict accounts where problem gambling behaviour is identified.

7. Customer Support and Contact

Our support team is available 24/7 via live chat, with an average response time of approximately 10 minutes. You may also reach us at support@gamdom.com or marketing@gamdom.com. We provide support in English, Bulgarian, Czech, Greek, Spanish, Filipino, French, Indonesian, Japanese, Georgian, Korean, Polish, Portuguese, Russian, Serbian, Thai, Turkish, Vietnamese, and Chinese.

8. Intellectual Property

All content on our platform — including but not limited to software, graphics, logos, game mechanics, and written materials — is our exclusive property or is licensed to us by third-party providers. You may not reproduce, distribute, or commercially exploit any element of our platform without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" and "as available" basis. We do not guarantee uninterrupted access to our platform and shall not be held liable for losses arising from service interruptions, technical failures, or events beyond our reasonable control. Our total liability to you in respect of any claim shall not exceed the amount deposited by you in the 30 days preceding the relevant event.

10. Amendments to These Terms

We reserve the right to update these terms at any time. We will notify registered users of material changes via email or an in-platform notification. Continued use of our services following any such notice constitutes your acceptance of the revised terms. We encourage you to review this document periodically.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Costa Rica. Any dispute arising out of or in connection with your use of our platform shall be subject to the exclusive jurisdiction of the competent courts of Costa Rica, unless otherwise required by applicable law in your jurisdiction.

By continuing to use Gamdom, you confirm that you have read, understood, and agreed to all terms set out above. If you have any questions, please do not hesitate to contact our support team at any time.

Content updated: July 21, 2026